High Value
Shipping Insurance

Most major couriers (like Canada Post, FedEx, or UPS) offer limited liability, often covering only $2/lb or up to $100 per shipment – regardless of the item’s actual value. That means a lost $2,000 package might only be reimbursed for $100. ShipSimple covers up to 20x more value.

With our insurance, you get true declared value coverage – up to $250,000 per shipment included for Parcels (and up to $500,000 for Freight), so you’re protected for the actual worth of your goods, not just a fixed amount.
This means fewer losses, faster claims, and real peace of mind – especially for high-value, fragile, or time-sensitive shipments.

• Faster claims processing than standard couriers/carriers
• More flexible terms and broader coverage, including porch theft and mishandling
• Up to $250,000 in coverage for parcel and $500,000 in coverage for freight

Even reliable carriers experience loss and damage. Carrier liability is limited (often just $2/lb or less). ShipSimple insurance ensures full value coverage—no gaps, no surprises.

You sure can! We provide insurance for shipments created with Canada’s top couriers, including Canada Post, Purolator, GLS, Loomis, and more. Click here to see the full list of approved couriers. If you don’t see your preferred courier, no problem! Just reach out to us, and we’ll work with you to coordinate coverage.

Parcel: Nope! There are no deductibles, additional fees, or service charges. What you see is what you pay.

Freight: A deductible may be applicable at the time of your claim and is dependent on the type of product/item you are shipping.

Please contact insurance@shipsimple.ca for details.

Yes, we cover both domestic and international shipments!

International coverage is highly recommended, as there are more touchpoints and potential risks when shipping across borders. Protect your goods and your business with peace of mind.

Some items are excluded from coverage, while others require prior approval.

Excluded Commodity:
These can not be insured

• Live Plants or Animals (including reptiles, snakes, birds, insects,etc.) 
• Bullion, Currency, Money, Securities, Accounts, Bills, Deeds, Evidence of Debt, Notes, Stamps, Bonds, Gift cards, etc. 
• Precious Metals (gold, silver, etc. in forms of ingots, bullion, coins, etc.) Human remains (including ashes) 
• Medical Samples and/or biological products/diagnostic specimens, blood, blood products, plasma, embryos, human or animal specimens or tissues, urine, bodily fluids. 
• Ammunition and/or Explosives of any type 
• Counterfeit, Illegal or Pirated goods or material Any item(s) the carriage of which is prohibited by any law, regulation or statute of any federal, state or local government to or through which the shipment may be carried. 
• Firearms 
• Industrial Diamonds / Carbons; Gems, Gemstones, Furs and Statuary Perishable items 
• Pharmaceuticals Temperature controlled items 
• Automobiles/Trucks/Vans/Motorcycles/ATVs (Commercial Transaction) Industrial/Commercial/Heavy Machinery and Equipment 
• Precious Metals and Stones (including unfinished Jewellery) 
• Cannabis 

Restricted Commodity:
These may be insured with prior approval and conditions:

• Alcoholic Beverages
• Dangerous Goods
• Prescription Medication
• Tobacco Products
• Personal Effects
  

Our shipping insurance protects your goods against loss, theft or damage while in transit. We offer coverage up to $250,000 (Parcel) $500,000 (Freight), one of the highest limits in the industry.

Our Shipping Insurance Program Guide is always available for you to review. It contains everything you need to know about our coverage.

Still have questions? Feel free to contact us at insurance@shipsimple.ca. We’re here to help!

Filing a claim is as easy as purchasing insurance! Just click ‘File a Claim’ next to the shipment or policy in your account, provide the required information, and hit submit. We’ll take care of the rest.