Terms and Conditions

These Terms and Conditions, and any documents referred to in them, set out the terms on which you may use our website, ShipSimple (www.shipsimple.ca) (our website). By using our website, you agree to be bound by, and to comply with, these Terms and Conditions.

These Terms and Conditions are effective from January 1, 2025.

PLEASE READ THE PRIVACY POLICY AND ALL OF THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS SITE. BY CONTINUING TO ACCESS OR USE THIS SITE OR ANY SERVICE ON THIS SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.

General

The following terms and conditions apply to all users and customers (“you”) of ShipSimple (“ShipSimple”, “us” or “we”), on the www.shipsimple.ca website or mobile website.

This page sets out the terms and conditions on which ShipSimple offers services on its website for purchase online. Please read these terms and conditions carefully before making a purchase on the website. The availability of a service at a particular time does not warrant that it will be available at any other time. We reserve the right to discontinue any service at any time.

About Us

ShipSimple (we, our and us) operates the website www.shipsimple.ca. ShipSimple is based in Canada. Our registered address is 2425 Matheson Blvd. East, 8th Floor, Mississauga, ON L4W 5K4.

Our email address is support@shipsimple.ca.

Prices

Prices for our services are available on our website. We reserve the right to change the prices of the services at any time without prior notice, at our discretion.

Payment

You agree to pay the quoted price and any additional fees deemed applicable by the courier upon final delivery. All payments are made through Stripe, and charges are made by credit card at the time of label purchase or creation during the order process. Default of payment will result in the user account being immediately put on “hold” status, with no user access to the account, including shipment status, until payment is made by credit card. The user will be given a link to make their payment, and the account will then be returned to “active” status.

You agree to pay all fees associated with the Service, which may be updated from time to time. Overdue accounts will accrue interest at a rate of 0.5% per week, calculated and compounded weekly on the delinquent amount (25% per year), pro-rated to the date payment is made. Administrative charges may be levied for administration or account processing activities in connection with your account, including, without limitation, as a result of collection efforts due to non-payment, or returned or rejected payments.

If the shipping cost of your package increases due to under-reported package size or weight, ShipSimple shall bill your credit card for the increased cost, and you hereby authorize ShipSimple to do so.

If ShipSimple receives a chargeback dispute from your payment provider, each chargeback dispute will incur a fee of $30 or 25% of the chargeback amount, whichever is greater. This fee will be added to your current invoice and shall be due and payable immediately. ShipSimple will also have the right to terminate your account without further notice.

In the event of an unsuccessful charge on your credit card, an NSF fee of $25 will be added to your invoice.

Weekly invoice: ShipSimple reserves the right to revise your pricing at any time. ShipSimple will send you an invoice detailing your orders and any additional applicable charges at the end of each week in which you place an order. You agree to provide current, complete and accurate payment and billing information for your account, and to update it promptly to keep your account current, complete and accurate (for example, you must notify us of a change in billing address, credit card number or credit card expiration date). Failure to keep your payment details current and accurate may result in ShipSimple being unable to collect applicable fees, and may result in the suspension or termination of your access to the Services.

ShipSimple shall not be responsible for any local customs charges, import taxes or duties, or any similar charges incurred through the carriage and/or delivery of any shipment. You must satisfy yourself as to whether any of these charges will become due, and in what amounts, before completing an order with us.

Cancellations

You may request a refund of unused labels, postage or insurance certificates through ShipSimple, subject to a 3% processing fee, or a 6% processing fee if the refund is due to non-compliance with these terms and conditions. Refunds are also subject to the policies of the applicable courier. If a courier refuses to issue a refund, ShipSimple will not be responsible for refunding any postage amounts paid to that courier. ShipSimple may, at its discretion, refund any fees paid in addition to the courier’s postage fees. If a refund is issued, it will be provided no earlier than 14 days after the order date. Any postage, label or fee refund claims must be filed within 15 days after the postage or order was created. See the claims terms below.

Additional Users

There are no additional fees for users added to your account.

Services

Your use of the Services is at your sole risk. The Services are provided on an “as is” and “as available” basis. You understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to loss of profit, goodwill, business reputation or data, cost of procurement of substitute goods or services, or other intangible loss, resulting from (i) the services; (ii) the results of the services; (iii) the use of or inability to use the services; (iv) any changes we may make to the services, or any permanent or temporary termination of the services; or (v) any other matter relating to the services.

Services We Offer

The services we offer on our website are:

• Shipping services: courier and mail
• Shipping insurance: see the Parcel Program Guide and the Freight Program Guide

Shipping and Delivery

We use third-party services for shipping and delivery. We are therefore not liable for any third-party shipper’s, or its service provider’s, failure to complete delivery on time. We are not responsible for delivery within the estimated time or date specified. Delivery times are estimates and are not guaranteed or warranted in any manner.

Once the package is received by the third-party shipper from you, we shall have no liability for the delivery, loss or damage of the package by any cause. You understand and acknowledge that the value of the goods delivered does not exceed the amount stated in the electronic shipment information uploaded to the website. You can track your shipment from our website using the tracking number, shipment number and order number. Please keep the shipping information to track your shipment.

All shipments created through ShipSimple are subject to the terms and conditions of the courier the label was purchased with. Each courier partner’s terms and conditions are linked below:

• Purolator
• GLS
• Canada Post
• Loomis Express
• DHL

Shipping Insurance

ShipSimple offers shipping insurance for loss or damage on eligible shipments, with coverage available for declared values up to $250,000 for parcel with no deductible, and up to $500,000 for freight. This coverage applies only to items shipped with a “Signature Required” service and follows specific conditions based on the type of goods being insured.

Minimum Fees

• Parcel shipping insurance: $2.95 (applies to a product value under $150)
• Freight shipping insurance: $49.94 (applies to a product value under $2,500)

Restricted and Excluded Items

Certain categories of items, such as jewelry, artwork, watches, collectibles and antiques, may be subject to additional requirements for coverage, such as signature on delivery and express service.

The following items are excluded from coverage under all circumstances:

• Live plants or animals (including reptiles, snakes, birds, insects, etc.)
• Bullion, currency, money, securities, accounts, bills, deeds, evidence of debt, notes, stamps, bonds, gift cards, etc.
• Precious metals (gold, silver, etc. in the form of ingots, bullion, coins, etc.)
• Human remains (including ashes)
• Medical samples and/or biological products, diagnostic specimens, blood, blood products, plasma, embryos, human or animal specimens or tissues, urine, bodily fluids
• Ammunition or explosives of any type
• Counterfeit, illegal or pirated goods or material
• Any items prohibited by law, regulation or statute of any federal, state or local government through which the shipment may be carried
• Firearms
• Industrial diamonds/carbons, gems, gemstones, furs and statuary
• Perishable items
• Pharmaceuticals
• Temperature-controlled items
• Automobiles, trucks, vans, motorcycles, ATVs (personal; commercial shipments accepted)
• Precious metals and stones (including unfinished jewelry)
• Cannabis

Excluded Countries

Coverage is not available for shipments destined to, originating from, or transiting through the following countries: Afghanistan, Angola, Belarus, Congo (Democratic Republic, Kinshasa), Côte d’Ivoire (Ivory Coast), Crimea, Cuba, Eritrea, Ethiopia, Iran, Iraq, Kyrgyzstan, Lebanon, Liberia, Libya, Myanmar, Nigeria, North Korea, Russia, Rwanda, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Tajikistan, Turkmenistan, Ukraine, Uzbekistan and Zimbabwe.

Additional restrictions or limitations may apply depending on the nature of the shipment.

Key Coverage Requirements

• All insured shipments must include “Signature Required.”
• Jewelry, antiques, collectibles and artwork must be shipped via express service.
• Clear images of the insured item must be provided before coverage applies.
• Insurance coverage is in effect once the courier has picked up the package and cannot be cancelled thereafter.
• Insurance coverage must be secured before the shipment is picked up by the courier or carrier and is in transit.

For complete details on eligibility, restrictions and exclusions, see our full Shipping Insurance Program Guide.

Provision of Required Information for Insurance Certificates

• When a customer purchases insurance coverage, it is the customer’s sole responsibility to provide all information requested by the underwriter, including but not limited to images, proof of value and confirmation of shipment details.
• ShipSimple will make reasonable efforts to obtain any outstanding information by contacting the customer by email and telephone.
• Failure to provide the required information will prevent ShipSimple from processing and issuing the insurance certificate.
• If the requested information remains outstanding after the shipment has departed and is in transit, ShipSimple cannot process the certificate, and no coverage will be provided.
• In all such cases, no refund of the insurance premium will be granted.

Claims and Payment Terms

Courier direct claim payments for labels purchased through ShipSimple are processed by email money transfer and are subject to a $1.50 processing fee.

For additional shipping insurance (parcel and freight) that is purchased, claim payments are issued by bank transfer directly from the underwriter.

Freight insurance claims are subject to a deductible, which varies based on the commodity or product being shipped.

For more details or questions about claims, contact us at support@shipsimple.ca.

Cancellations and Refunds

1. Cancelling a certificate. You can only cancel a single-shipment certificate before the shipment begins.

• Pre-transit (the standard): cancellation is permitted if the goods have not yet left the origin facility. If the bill of lading (BOL) or shipping label has been generated but the carrier has not picked up the freight, you are eligible to cancel, subject to a 10% processing fee.
• Post-transit (no cancellation): once the carrier scans the package or signs the BOL, the coverage is active. You cannot cancel the insurance mid-transit, even if you decide to return the goods or divert the shipment.
• Proof of non-shipment: if you cancel a certificate within 15 days of the scheduled departure date on the basis that the goods never left, ShipSimple will require written confirmation of non-shipment from the carrier, or a voided BOL or tracking number, as proof.

2. Refund amounts. ShipSimple will refund the insurance premium, minus a 10% processing fee, if the shipment is cancelled before transit begins or non-shipment is confirmed within 15 days of the original ship date.

3. Time frames. ShipSimple must be notified immediately, or within 15 days of the ship date, to void the insurance and be eligible for a refund.

Time to receive funds: credit card refunds (minus the 10% processing fee) are made within 5 to 10 business days to the credit card used for the purchase.

Sign-Up and Account Details

To use our complete website and shipping services, you must first sign up by giving us the relevant information. If we provide you with account information such as a username, identification number, shipment number, tracking number, account code and/or password, you must keep that information confidential and not disclose it to anyone. All account information is provided for use by the named account holder only, and not for any other person. You are responsible for any consequences of unauthorized access to your account due to any disclosure of your account information to a third party.

We reserve the right to withdraw access to your account without notice for any actual or suspected breach of these Terms and Conditions or any other document referred to in them, including, without limitation, where we suspect unauthorized access to your account or unauthorized disclosure of your login information.

If you know or suspect that the confidentiality of your login information has been compromised, for example by disclosure to a third party, you must immediately change your password. If you are unable to change your password, you must immediately notify us by email at support@shipsimple.ca.

Pickup Service

We offer free pickup services to our users and clients, except Canada Post, which charges an additional pickup fee. Once you place an order and book a shipment, you can schedule a free pickup of your package. For Canada Post, you will have the option to schedule a pickup or drop off at your local Canada Post office. Our third-party carriers will pick up your package within the scheduled time. Please print the shipping labels properly and attach them to your package to avoid loss or misplacement.

Inspection

You agree and understand that ShipSimple’s third-party supplier (the courier you have chosen) may, at its sole discretion and without notice, open and inspect your package at any time. Customs authorities or any other governmental authorities may also open and inspect any package at any time.

Customs Clearance

You are responsible for any customs duties payable on any goods to any international customs authority, and for all duty, excise duty and other costs that become payable.

You are also responsible for providing us with any information required by customs authorities around the world, and you authorize us to transmit it to the customs authorities of the countries concerned, in accordance with the laws in force in those countries.

You understand and agree to waive any right to refunds for goods rejected by customs or other governmental authorities, and you expressly agree that rejected goods may be confiscated or destroyed without compensation.

Refusal of Service

We reserve the right to refuse any package from you for the following reasons:

• Illegal content, which is strictly prohibited, such as drugs
• Any violation of federal, provincial or local law, or use for fraudulent purposes
• Incomplete package information
• Improper packing
• Unpaid packages

Other Documents Governing Your Use of Our Website

In addition to these Terms and Conditions, your use of our website is also governed by our Privacy Policy, which governs our use of your information. It sets out the types of information we collect, why we collect it, how we use it, when and why we may pass it on to third parties, and your rights to your information.

Availability of Our Website

We make no representations and provide no warranties that:

• the website will be available at any specific time or from any specific geographical location;
• your access to the website will be continuous or uninterrupted; or
• the website will be accessible or optimized on all browsers, computers, tablets, phones or viewing platforms.

We reserve the right to suspend access to all or part of the website for any reason, including business or operational reasons such as improving the appearance or functionality of the website, content updates, periodic maintenance, or resolving issues we become aware of. Where we anticipate suspending access for a considerable period, we will try to give you prior notice where reasonably practicable.

Changes We May Make to These Terms and Conditions and Other Documentation

We reserve the right to update these Terms and Conditions, our Privacy Policy and any other documentation referred to in them from time to time. We may change them for any reason, including:

• to reflect changes in the way we carry out our business;
• to account for changes we make to our website, including, without limitation, new features or functionality, adjustments to how we provide notices to you, or changes in the content, purpose or availability of the website;
• to accurately describe our current data-processing activities so that you are kept up to date with our latest practices; and
• to ensure that our documentation complies, and remains compliant, with current and future applicable laws, regulations and official guidance.

If required by law, we will give you notice of any changes by posting a notice on the website and/or posting an updated version of these Terms and Conditions or other documentation with a new effective date stated at the beginning.

Ownership of Material on Our Website

All trademarks, service marks, trade names, logos, copyright and other intellectual property rights on our website and in its content are either owned by us or licensed to us. All such rights are protected by intellectual property laws around the world, and all rights are reserved. Any use of the website and its contents other than as specifically authorized here is strictly prohibited. Any rights not expressly granted here are reserved by us.

The trademarks, service marks, trade names, logos and other branding owned by third parties and used or displayed on or via our website (“Third Party Marks”) may be trademarks of their respective owners, who may or may not endorse, be affiliated with or be connected with us.

Permitted Use of Materials on Our Website

The content on our website is provided for your personal, private and non-commercial use only. You may print or share content from our website for lawful personal, private and non-commercial purposes, and you may make others within your organization aware of the content on our website. You may not otherwise extract, reproduce or distribute the content of our website without our prior written consent.

Whenever you pass on any content or materials from our website to anyone, you must acknowledge us as the authors of that content or those materials (or any other authors wherever credited by us).

Prohibited Uses of Our Website

You must not reproduce, duplicate, copy or resell any part of our website or any content from it, except as expressly permitted in these Terms and Conditions.

You must not, without our prior written consent, access, interfere with, damage or disrupt in any way our website or any part of it, our systems, any of our hardware or equipment, any networks on which our website is hosted, any software we use to create, modify or make the website available, or any hardware, equipment, network, server, software or technology owned or operated by us or any third party.

You must use our website for lawful purposes only and in accordance with these Terms and Conditions. You must not use our website:

• for any purpose that is unlawful or that in any way breaches any applicable local, national or international law or regulation;
• for any fraudulent purpose whatsoever;
• to conduct any unsolicited or unauthorized advertising or direct or indirect marketing to anyone by any means, or to otherwise spam, communicate with or market to anyone any goods, services or business not authorized by us;
• to upload, host or transmit any viruses, malware, adware, spyware, worms, Trojan horses, keystroke loggers, logic bombs, time bombs or any other harmful programs or code that could adversely affect the use or operation of the website, our hardware or systems, or the computers, tablets, phones or other devices of any users or third parties, or to upload any content or materials containing any such content;
• to engage in any behaviour that victimizes, harasses, degrades or intimidates an individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age or disability;
• to communicate with, harm or attempt to harm anyone in any way;
• to make any type of recording, which is strictly forbidden; or
• in any way or for any purpose that breaches these Terms and Conditions or the terms of any document they refer to.

You must not submit any information about yourself to us if you are under the age of 16, or about any other person who is under the age of 16, or who is 16 or older where you have not received their prior written consent to submit information about them to us.

You must not submit to us any information considered “sensitive personal information”, meaning information about you or any other person that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, or information concerning health, sex life or sexual orientation.

Viruses and Other Harmful Content

We do not guarantee that our website does not contain viruses or other malicious software. However, we make reasonable efforts to prevent viruses or bugs from being uploaded to our website.

We shall not be responsible for any bugs or viruses on our website, any software that might be transferred to your computer from our website, or any consequences of the presence or operation of such programs.

Links to Other Websites

Links to third-party content or websites may appear on our website from time to time. We are not responsible for the content of any website accessible via links on our website. All content on third-party websites is outside our control, and we do not represent or warrant that it is related to us or our website, suitable or appropriate for use or viewing, lawful or accurate. By using this website, you agree to abide by all terms and conditions relating to the specific carriers listed here: Purolator, Loomis Express, Canada Post, GLS and DHL.

You should check the privacy policy of these or any other third parties to understand how they may use your information before you decide to use their website and its features.

Limitations of Liability

OUR ENTIRE LIABILITY, AND YOUR EXCLUSIVE REMEDY, IN LAW, IN EQUITY OR OTHERWISE, CONCERNING THE WEBSITE CONTENT AND SERVICES AND/OR ANY BREACH OF THIS AGREEMENT IS SOLELY LIMITED TO THE AMOUNT YOU PAID FOR SERVICES PURCHASED VIA THE WEBSITE.

WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES IN ANY MANNER, INCLUDING LIABILITIES RESULTING FROM:

• YOUR USE OF OUR WEBSITE;
• ANY CORRUPTION OR LOSS OF DATA;
• ANY INABILITY TO ACCESS OUR WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY INTERRUPTION, SUSPENSION OR WITHDRAWAL OF OUR WEBSITE (FOR ANY REASON WHATSOEVER);
• ANY USE YOU MAKE OF ANY CONTENT OR MATERIALS ON OUR WEBSITE, INCLUDING ANY RELIANCE ON SUCH CONTENT OR MATERIAL;
• ANY LOSS OF SAVINGS;
• ANY OTHER SECONDARY, CONSEQUENTIAL OR INDIRECT LOSSES,

AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITATION, YOU ASSUME AND SHALL BE LIABLE FOR THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION IN THE EVENT OF ANY SUCH LOSS, DAMAGE, COSTS, EXPENSES, LIABILITIES OR PENALTIES ARISING.

WE SHALL NOT BE LIABLE FOR ANY DAMAGE THAT YOU COULD HAVE AVOIDED BY FOLLOWING OUR ADVICE TO APPLY AN UPDATE OFFERED TO YOU FREE OF CHARGE, OR FOR DAMAGE CAUSED BY YOUR FAILURE TO CORRECTLY FOLLOW INSTALLATION INSTRUCTIONS OR TO HAVE IN PLACE THE MINIMUM SYSTEM REQUIREMENTS ADVISED BY US.

YOU AGREE THAT IF YOU INCUR ANY DAMAGES, LOSSES OR INJURIES ARISING OUT OF, OR IN CONNECTION WITH, OUR ACTS OR OMISSIONS, THE DAMAGES, IF ANY, CAUSED TO YOU ARE NOT IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION PREVENTING ANY EXPLOITATION OF ANY WEBSITE, SERVICE, PROPERTY OR OTHER CONTENT OWNED OR CONTROLLED BY US, AND YOU WILL HAVE NO RIGHT TO ENJOIN OR RESTRAIN THE DEVELOPMENT, PRODUCTION, DISTRIBUTION, ADVERTISING, EXHIBITION OR EXPLOITATION OF ANY WEBSITE, PROPERTY, SERVICE OR OTHER CONTENT OWNED OR CONTROLLED BY US.

To the extent that any of the provisions of this clause are unenforceable as outright exclusions of liability, they shall be construed as limitations on liability, limiting our liability to you to the maximum extent permitted by law.

Indemnification

You, and any third party for or on behalf of whom you operate an account or activity on the website, agree to defend, indemnify and hold us harmless from and against any claims, liabilities, damages, losses and expenses, including, without limitation, reasonable legal fees and costs, arising out of or in any way connected with:

• your uploads to, access to or use of the website;
• your breach or alleged breach of these Terms and Conditions;
• your violation of any third-party right, including, without limitation, any intellectual property, publicity, confidentiality, property or privacy right;
• your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental or quasi-governmental authority, including, without limitation, all regulatory, administrative and legislative authorities; or
• any misrepresentation made by you.

You will cooperate as fully as required by us in the defence of any claim. We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, and you will not, in any event, settle any claim without our prior written consent.

Disclaimers

THE WEBSITE IS PROVIDED ON AN “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE DO NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR ENDORSEMENTS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, AS TO:

• THE SERVICE;
• THE WEBSITE CONTENT;
• USER CONTENT; OR
• SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO THE WEBSITE.

WE HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.

WE DO NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER THAT MAKES THE SERVICE AVAILABLE IS FREE FROM ANY HARMFUL COMPONENTS, INCLUDING, WITHOUT LIMITATION, VIRUSES. WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION (INCLUDING ANY INSTRUCTIONS) ON THE SERVICE IS ACCURATE, COMPLETE OR USEFUL. YOU ACKNOWLEDGE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT YOUR USE OF THE WEBSITE IS LAWFUL IN ANY PARTICULAR JURISDICTION, AND WE SPECIFICALLY DISCLAIM SUCH WARRANTIES. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDICTION’S LAW APPLIES TO YOU AND THESE TERMS AND CONDITIONS.

BY ACCESSING OR USING THE WEBSITE, YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICE.

WE DO NOT ENDORSE CONTENT AND SPECIFICALLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ENTITY FOR ANY LOSS, DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, CLAIM, LIABILITY OR OTHER CAUSE OF ACTION OF ANY KIND OR CHARACTER BASED ON OR RESULTING FROM ANY CONTENT.

Age Restrictions on Use of Our Website

Our website and any services available on or via the website are not intended for use by individuals under the age of 16.

IF YOU ARE UNDER THE AGE OF 16, YOU MUST NOT USE OUR WEBSITE, PURCHASE OR ATTEMPT TO PURCHASE ANY OF OUR SERVICES, OR SUBMIT ANY INFORMATION ABOUT YOURSELF OR ANYONE ELSE TO US.

We do not knowingly or intentionally process information about any individual under the age of 16.

Governing Law and Jurisdiction

These Terms and Conditions, any documents they refer to, and any disputes arising from or about them, whether contractual or non-contractual, shall be governed by and construed in accordance with the laws of Canada.

The courts of Canada shall have exclusive jurisdiction over any claims or disputes arising from or relating to these Terms and Conditions and any documents they refer to.

Copyright

The copyright in these Terms and Conditions is either owned by or licensed to us and is protected by copyright laws around the world and copyright protection software. Unless expressly indicated otherwise, all intellectual property rights in this document and elsewhere on our website, including any content on our website, are reserved.

© ShipSimple. All rights reserved.