You sure can! We provide insurance for shipments created with North America’s top carriers. Just reach out to us, and we’ll work with you to coordinate coverage.

A deductible may be applicable at the time of your claim and is dependent on the type of product/item you are shipping. Please contact insurance@shipsimple.ca for details.

Some items are excluded from coverage, while others require prior approval.

Excluded Commodity:
These can not be insured

• Live Plants or Animals (including reptiles, snakes, birds, insects,etc.) 
• Bullion, Currency, Money, Securities, Accounts, Bills, Deeds, Evidence of Debt, Notes, Stamps, Bonds, Gift cards, etc. 
• Precious Metals (gold, silver, etc. in forms of ingots, bullion, coins, etc.) Human remains (including ashes) 
• Medical Samples and/or biological products/diagnostic specimens, blood, blood products, plasma, embryos, human or animal specimens or tissues, urine, bodily fluids. 
• Ammunition and/or Explosives of any type 
• Counterfeit, Illegal or Pirated goods or material Any item(s) the carriage of which is prohibited by any law, regulation or statute of any federal, state or local government to or through which the shipment may be carried. 
• Firearms 
• Industrial Diamonds / Carbons; Gems, Gemstones, Furs and Statuary Perishable items 
• Pharmaceuticals Temperature controlled items 
• Automobiles/Trucks/Vans/Motorcycles/ATVs (Commercial Transaction) Industrial/Commercial/Heavy Machinery and Equipment 
• Precious Metals and Stones (including unfinished Jewellery) 
• Cannabis 

Restricted Commodity:
These may be insured with prior approval and conditions:

• Alcoholic Beverages
• Dangerous Goods
• Prescription Medication
• Tobacco Products
• Personal Effects
  

Our shipping insurance protects your goods against loss, theft or damage while in transit. We offer coverage up to $250,000, one of the highest limits in the industry.

Our Shipping Insurance Program Guide is always available for you to review. It contains everything you need to know about our coverage.

Still have questions? Feel free to contact us at insurance@shipsimple.ca. We’re here to help!

Yes, we cover both domestic and international shipments!

International coverage is highly recommended, as there are more touchpoints and potential risks when shipping across borders. Protect your goods and your business with peace of mind.

Filing a claim is as easy as purchasing insurance! Just click ‘File a Claim’ next to the shipment or policy in your account, provide the required information, and hit submit. We’ll take care of the rest.

While shipping insurance isn't legally required in Canada, it's highly recommended. Carriers often have limited liability, meaning if your cargo is lost or damaged, you may not recover the full value without insurance. Shipping insurance ensures you’re fully protected financially.

The cost of shipping insurance depends on the value of your shipment, the type of goods, and the mode of transport. At ShipSimple, we offer competitive rates for freight and cargo insurance in Canada, with flexible coverage options up to $500K.

Bulk shipping labels allow you to generate multiple shipping labels at once, saving time and reducing manual entry when processing high volumes of orders. For more information, click here to contact us.

Anyone managing large order volumes - such as eCommerce businesses, warehouses, fulfillment centers, or subscription box companies - can benefit from bulk shipping labels.

Yes, ShipSimple has a dedicated Shopify app! You can easily connect your Shopify store to streamline your shipping insurance process, automate coverage for every order, and protect high-value shipments with just a few clicks. It's fast, reliable, and built to work seamlessly in your Shopify workflow. Click here to see our Shopify App Store listing

No, ShipSimple’s Shopify Shipping App does not charge any installation or subscription fees; instead, users pay solely based on their usage, with charges applied as they purchase labels, ensuring a flexible and cost-effective approach to shipping management.