About ShipSimple
Who We Are
Welcome to ShipSimple – where shipping and insurance are made easy, reliable, and tailored to your needs. This is the place to learn more about us and what sets our platform apart in the world of logistics. About ShipSimple: we’re a Canadian company committed to simplifying the way businesses manage their shipping and insurance, combining powerful technology with human support to deliver a seamless experience.
Founded to eliminate the hassle and hidden costs of traditional freight solutions, ShipSimple offers an all-in-one platform for parcel shipping and reliable shipping insurance. Our mission is to give businesses of all sizes – from startups to established enterprises – the tools to ship smarter, faster, and with greater peace of mind.
With user-friendly features, transparent pricing, and real-time visibility, ShipSimple empowers you to take control of your logistics without the complexity. More than just a service provider, we act as your trusted logistics partner, backed by a responsive team of experts who care about your success.
If you’re looking for a better way to manage your shipments, claims, and coverage, this about us page is the perfect place to start. Discover about ShipSimple – and see why so many Canadian businesses count on us to deliver results.
ShipSimple simplifies shipping and insurance - fast, reliable, and all in one place.
ABOUT SHIPSIMPLE - OUR VALUES
Operate with Transparency
Offering our customers full visibility to all shipping data, directly from each courier, invoicing details. Showing every detail on billing and making it easy to understand, showing you how each dollar is spent so that you have the information you need to manage your business.
Build Trusted, Long Term Relationships
We are here to support you, we care about your business, keeping it simple and easy to understand.
Customer First Approach
We take your feedback seriously, solution oriented, always work on your behalf to get you what you need to grow your business, speak to a human that wants to help.
ABOUT SHIPSIMPLE - OUR FOUNDER
ShipSimple was founded by Francine Goulet, a seasoned logistics professional with a vision to simplify and modernize the way Canadian businesses manage shipping and insurance. With years of experience navigating the complexities of freight, claims, and carrier relationships, Francine saw a clear need for a smarter, more transparent solution – one that would eliminate confusion, cut costs, and give businesses more control.
Driven by her passion for problem-solving and customer service, Francine built ShipSimple to be more than just a platform – it’s a trusted partner. Her leadership continues to shape every part of the business, from our all-in-one shipping tools to our responsive support and streamlined insurance process.
As a proudly Canadian, woman-led company, ShipSimple reflects Francine’s commitment to innovation, reliability, and putting people first – whether you’re shipping your first parcel or scaling complex freight operations across the country.
5 Star Reviews
Speak for themselves — check out what other businesses are saying!
So simple [I am a software engineer]
1 ordered a thermal printer and paper
2 Installed drivers
3 loaded paper
4 Got a quote from shipsimple
5 purchased a label
6 Arranged pickup
Bobs your uncle, took about 10 minutes such a great easy, efficient system!!
Chris H.
eCommerce Business Owner
I shipped for the first time for my bakerycatering business using ShipSimple. I shipped my product to my customer and shipped from my supplier to me. It was very easy to use and convenient – it actually cost me less to ship than it would have to deliverpickup. I think all small businesses should give it a try!
Harjit S.
Small Business Owner
ABSOLUTELY THE BEST courier service I have ever used for my business. Their prices cannot be beat and if there is any issues they are extremely quick with customer service to resolve your problems. I would recommend ShipSimple/CourierGateway to anyone who needs courier services!
Tim E.
Small Business Owner
ShipSimple/CourierGateway is fantastic. The pricing is much better than what we were getting on our own and we now have access to other courier companies that we couldn’t use previously. The customer service is quick and extremely helpful. I would definitely recommend this company!!
Bunny C.
AP Manager
Easy to use and you have a choice of couriers, but the shipping prices are less than going direct AND if that wasn’t enough, their customer service is top drawer! Fast to answer and has always answered my query- quick and painless! I love this company, so glad I found them!!
Marie R.
Small Business Owner
I really appreciate having a “one-stop shop” for courier shipping… You instantly get access to the most competitive quotes across numerous companies. Arranging pickups from commercial or residential locations is very straightforward… Bottom line: I am very happy that I found ShipSimple/CourierGateway!
Michael T.
Operations Manager
Why Businesses Trust ShipSimple for Insurance & Shipping
Choosing the right logistics partner matters – and at ShipSimple, we’re proud to be the trusted choice for businesses across Canada. From reliable parcel shipping, reliable shipping insurance, our all-in-one platform is built to simplify and strengthen your supply chain.
If you’ve been looking for a smarter way to ship – one that puts transparency, protection, and performance first – then you’re in the right place. This About ShipSimple page is just the beginning. Explore our full range of services and discover why more Canadian businesses are turning to ShipSimple to ship better, insure smarter, and grow faster.
Experience the ShipSimple difference – shipping and insurance made easy.
✅ Up to $250K (Parcel) $500k (Freight) Coverage – 20x the courier / carrier limits.
✅ Domestic and International Shipment Protection
✅ Minimize Loss, Maximize Recovery – Avoid costly setbacks from damage or loss.
✅ Multi-Courier / Carrier Coverage – Insure shipments with all major couriers
✅ Fast, Easy Claims – Get payouts quickly — no red tape.
✅ Flat, Low Premiums – No deductibles for parcel. Predictable, business-friendly pricing.
✅ Build Customer Confidence – Show your customers you take shipping seriously.
✅ Backed by the Best in the Business – We partner with CNA, one of the largest U.S. commercial insurers serving Canada, the U.S., and Europe. Your shipments are protected by an elite, globally trusted name in insurance.
✅ Industry-Leading Coverage & Financial Strength – Rated “A” by AM Best and A by Standard & Poor’s, our policies reflect the strongest financial stability in the insurance world. That means your payouts are reliable, fast, and safe.