Pharmaceutical & Medical
Shipping Insurance
Because you’re not just shipping — you’re delivering precision, care, and compliance.
From temperature-sensitive vaccines to high-value medical devices, a single shipping error can result in more than a return.
It could delay a critical procedure, violate regulations, or even put patient health at risk.
Standard carrier liability wasn’t built for this…ShipSimple is, with coverage up to $250,000 (Parcel) $500,000 (Freight).
Shipping Pharmaceutical & Medical Devices Shouldn't Feel Risky
Eliminate The Risk
You’re sending shipments that are tightly regulated, highly valuable, and incredibly time-sensitive. Whether it’s implantable devices, clinical trial materials, or sterilized surgical tools, every package matters.
The Risk:
❌ Lost or stolen shipments with no reimbursement
❌ Damaged devices, equipment or medicine
❌ Complex, slow claims processes
❌ Insurance that doesn’t understand the complexities of the industry
How We Help
Your team followed every protocol. The product is compliant, calibrated, and time-sensitive – now the shipping needs to be just as precise. With ShipSimple, you can send pharmaceutical and medical devices with confidence, not crossed fingers.
What We Offer:
✅ Full coverage up to $250,000 (parcel) $500,000 (freight) per shipment
✅ Fast and fair claims – most resolved in under 10 days
✅ Coverage for local, national, and international shipments
✅ No paperwork hassle – just a few clicks to insure
✅ White-glove support and a dedicated claims specialist
✅ Click here for a some tips on how to package & insure your supplies for safe transit
How it Works:
Instant Quotes
Enter
Product Details
Enter
Shipment Details
Purchase
Your Coverage
Policy
Activated!
Why Pharma & Medical Professionals Trust ShipSimple
Because with life-impacting products, shipping isn’t just logistics – it’s liability.
Whether it’s a cold-chain medication, a portable diagnostic device, or a time-critical implant, one shipping error can mean thousands lost – or worse, lives affected. That’s why top pharmaceutical suppliers and medtech companies rely on ShipSimple.
Purpose-Built Protection
This isn’t generic parcel insurance. Our coverage is designed for high-value, temperature-sensitive, and compliance-critical shipments.
A-Rated Confidence
Our policies are underwritten by top-tier insurers rated “A” by AM Best and Standard & Poor’s – the same standards trusted across healthcare and biotech.
Chain-of-Custody Aware
We understand that traceability matters. Our claims and coverage respect the chain-of-custody requirements your industry demands.
Dedicated Claims Specialists
You’ll work with professionals who understand medical shipments – not bots or outsourced reps unfamiliar with your world.
Scale Without Risk
Whether you’re shipping across Canada, the U.S., or internationally, ShipSimple scales with your business – without sacrificing reliability.
Speed That Matches Your Needs
No delays. No red tape. Most claims are resolved in under 10 business days so you can keep critical care moving.
5 Star Reviews
Speak for themselves — check out what other businesses are saying!
“Shipping original artwork internationally always made me nervous – until I found ShipSimple. Not only was the insurance affordable, but when a piece was damaged in transit, the claim was approved quickly. Saved me thousands.”
Marco D., Visual Artist, Montreal to Paris
“I sell rare sports cards and collectibles, and ShipSimple is the only insurance I trust. Fast coverage, fair rates, and peace of mind that if anything gets lost or damaged, I won’t take the hit.”
Jay P., Collector & eBay Power Seller, Toronto
“Our international shipment of electronics was delayed, then went missing. Without ShipSimple’s parcel insurance, we would’ve eaten the cost. Instead, the claim was easy, support was responsive, and we were made whole fast.”
Natalie K., Consumer Tech Reseller, Canada–U.S.
“A high-value sculpture arrived cracked. I submitted a claim the same day and had a response within 24 hours. ShipSimple handled everything – no runaround, no fine print. I wouldn’t ship without it.”
Jenna L., Independent Artist, Vancouver to NYCP
“I ship designer handbags to VIP clients across the globe, and losing a package would be devastating. ShipSimple’s insurance gives me peace of mind. One parcel was delayed, then damaged – they covered it fast, no pushback.”
Isabelle T., Luxury Reseller, Toronto
Your Title Goes Here
“We ship high-end watches internationally, and ShipSimple has become our go-to for insurance. Their support is responsive, the coverage is clear, and they saved us from a major loss on a $12,000 timepiece. Flawless experience.”
Kevin R., Boutique Watch Dealer, Montreal
FAQ's
What types of pharmaceutical and medical shipments do you cover?
We cover a wide range of high-value healthcare shipments — including prescription medications, vaccines, diagnostic tools, medical imaging devices, lab equipment, surgical instruments, and more. If your item is sensitive, regulated, or life-impacting, we likely cover it.
Do you provide insurance for temperature-sensitive or cold chain shipments?
Yes. We understand the critical nature of temperature-controlled shipments. Our coverage extends to pharmaceuticals and devices requiring cold chain logistics, as long as proper handling and packaging standards are met. Contact us for help designing compliant shipping protocols
What happens if a shipment is lost, or damaged in transit?
We offer fast, fair claims with real support specialists – not bots. If your insured shipment is delayed, lost, or arrives damaged, we work quickly to resolve the issue. Most claims are paid within 10 business days, helping you avoid customer disruption and protect your reputation.
Can I use my own courier/carrier?
You sure can! We provide insurance for shipments created with Canada’s top couriers, including Canada Post, Purolator, GLS, Loomis, and more. Click here to see the full list of approved couriers. If you don’t see your preferred courier, no problem! Just reach out to us, and we’ll work with you to coordinate coverage.
Is there a deductible or additional fees involved?
For parcel coverage, there are no deductibles, additional fees, or service charges. What you see is what you pay.
For freight coverage, a deductible may be applicable at the time of your claim and is dependent on the type of product/item you are shipping.
Please contact insurance@shipsimple.cafor details.
Can I insure international shipments?
Yes, we cover both domestic and international shipments!
International coverage is highly recommended, as there are more touchpoints and potential risks when shipping across borders. Protect your goods and your business with peace of mind.
Are there items that can not be insured?
Some items are excluded from coverage, while others require prior approval.
Excluded Commodity:
These can not be insured
- Live Plants or Animals (including reptiles, snakes, birds, insects,etc.)
- Bullion, Currency, Money, Securities, Accounts, Bills, Deeds, Evidence of Debt, Notes, Stamps, Bonds, Gift cards, etc.
- Precious Metals (gold, silver, etc. in forms of ingots, bullion, coins, etc.) Human remains (including ashes)
- Medical Samples and/or biological products/diagnostic specimens, blood, blood products, plasma, embryos, human or animal specimens or tissues, urine, bodily fluids.
- Ammunition and/or Explosives of any type
- Counterfeit, Illegal or Pirated goods or material Any item(s) the carriage of which is prohibited by any law, regulation or statute of any federal, state or local government to or through which the shipment may be carried.
- Firearms
- Industrial Diamonds / Carbons; Gems, Gemstones, Furs and Statuary Perishable items
- Pharmaceuticals Temperature controlled items
- Automobiles/Trucks/Vans/Motorcycles/ATVs (Commercial Transaction) Industrial/Commercial/Heavy Machinery and Equipment
- Precious Metals and Stones (including unfinished Jewellery)
- Cannabis
Restricted Commodity:
These may be insured with prior approval and conditions:
- Alcoholic Beverages
- Dangerous Goods
- Prescription Medication
- Tobacco Products
- Personal Effects
What does shipping insurance cover?
Our shipping insurance protects your goods against loss, theft or damage while in transit. We offer coverage up to $250,000, one of the highest limits in the industry.
Where can I see details about your coverage and policy?
Yes, we cover both domestic and international shipments!
International coverage is highly recommended, as there are more touchpoints and potential risks when shipping across borders. Protect your goods and your business with peace of mind.
How do I file a claim?
Filing a claim is as easy as purchasing insurance! Just click ‘File a Claim’ next to the shipment or policy in your account, provide the required information, and hit submit. We’ll take care of the rest.
Protect Your Shipment Today
Get a Quote or speak to one of our experts about your shipping insurance coverage, click below
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